FAQ

Need some help with your order or have a burning question you need to ask us? Just click one of the sections below to find your answer! Stay connected and learn more about our events, honey, bees and our world us on Facebook or Instagram.

Shipping

When do you ship orders?

We ship daily Monday through Friday. Allow 1-2 business days for processing orders. Need your order quicker? Choose ‘Expedited Shipping’ at checkout.

Can I pick up my order locally?

Yes! We are located 1221 Harter Ave, Woodland CA 95776. Arrange your pick-up by phone at (530) 668-0660, email tasty@zspecialtyfood.com, or choose the “local pickup” option during checkout.

Do you use plastic in your shipments?

Nope! Our shipments are 100% biodegradable. All our interior and exterior packaging is made of cardboard and custom-designed to keep glass safe. The shipping tape is made of compostable cornstarch adhesive.

Products

Are your products certified kosher?

Yes, all of our products are certified Kosher [except for Royal Jelly, an inherently unkosher honey bee secretion] under the supervision of Rabbi Ben-tzion Welton of Sunrise Kosher, Va’ad Hakashrus of Northern California.

Are your products certified organic?

Our facility is certified for handling organic material, meaning that we are licensed to package organic products that bear the organic seal on their label. Our Fresh Royal Jelly and Brazilian Green Propolis are certified organic products.

The only organic certified honey produced in the US is from the Big Island of Hawai’i, including our Hawaiian Wildflower and Hawaiian Lehua honeys! (HYPERLINKS to product pages) Any other honeys you see in the market that boast a “Certified Organic” label is imported and certified by other countries, such as Brazil, Canada, and Argentina. Since we carry mainly honeys produced in the US, most of our product is not certified organic.

What is the shelf life of your products?

Honey: Will NEVER go bad! Honey has been found in Egyptian tombs that is still considered edible after 2,000+ years! Your honey may crystallize over time, but that doesn’t mean you should toss it out! See above for tips on liquefying honey.

Honey Fruit Spreads: We have brought together two things that will never go bad; dried fruit and honey! This product may darken over time with oxidization, but will last indefinitely.

Nut Butters & Chocolate Nut Spreads: Refrigerated they will keep for many years! Without refrigeration, we can safely offer a one year shelf life from your date of purchase.

Bee Pollen: When frozen, Fresh Bee Pollen will stay fresh indefinitely! The bags that we package our pollen in are specially designed so that they can be frozen & unfrozen multiple times without any moisture entering or leaving the package. This protects your pollen both in the freezer and in the fridge. Bee Pollen should always be kept refrigerated and will last for one year shelf life from your date of purchase.

Royal Jelly: When frozen, Fresh Royal Jelly will stay fresh indefinitely! If refrigerated, we offer a one year shelf life from your date of purchase.

Do you sell wholesale?

Yes! Contact us at tasty@zspecialtyfood.com to get set up.

How can I liquefy my honey?

If your honey has crystallized and you prefer your honey in a liquid state, you have many options. They are listed here in order of our preferences.

1) Create a simple double boiler on your stove top and gently heat water with the entire container of honey inside of the water. Do not let your honey get above 120 degrees! Leave this contraption covered for a while until desired consistency is achieved.

2) Just baked some cookies? As your oven is cooling down, put your honey on a shelf in the oven and allow the excess heat to liquefy your honey (Glass Jars Only).

3) Live in a place like Woodland, CA? Put the honey in your car and park in a sunny spot. Your honey should be liquid in time for dinner!

4) Last resort: Microwave. The microwave can heat up your honey very quickly and easily destroy all the desirable components. To liquefy your honey using this method, set your microwave on a very low power level and only heat it for 15-30 seconds periods of time Take it out, stir, and repeat if necessary.